We try our best to process orders within 2 business days from the day they are placed, but please allow more time for orders placed between November 21st- December 5th.Your patience is truly appreciated*Also note orders are NOT shipped on Fridays, weekends, or holidays.
For Domestic- once your order is dispatched it typically takes an estimated 2-5 business days to deliver.For International- once your order is dispatched it typically takes 7-21 business days to deliver.**Please keep in mind that this is an estimated delivery time provided by our carriers. On rare occasions your package can arrive outside the estimated timeframe.
Once your order has been placed we can not revise it.
Yes, we ship all over the world!
We use USPS priority mail for both domestic and international orders.
Yes, you or someone else will need to be present as all of our packages require a signature. However if you must take the signature off, please leave a note on your order or contact us right away. Please keep in mind by waiving the signature we will not be liable for any missing, lost, or stolen packages.
USPS will leave you an attempted delivery notice. For USPS you can either fill out the notice and leave it somewhere visible for your carrier or fill it out online at: https://redelivery.usps.com/redelivery/
It can take a while for us to receive the undeliverable package. You will be contacted once we receive your package about reshipping information. Please note you will be responsible for reshipping costs.
You will be responsible for all taxes and duties applied to your package. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information.
Our customer service reps will be able to provide you with one. Please email them at firstname.lastname@example.org to obtain. Please note you must contact us within 14 days from the day you received your order for the return authorization form.
It typically takes 2-3 business days from the day we receive your return for us to process. During busy seasons it may take a little longer. We really appreciate your patience :)
We’re sorry, but our return policy is an exchange only one. No Refunds.
No, all sales items are final.
We reserve the right to cancel items off your order that we are unable to fill. We apologize for the inconvenience.
You can contact us through our contact page! We will be happy to assist you.